|Information & Referral Service
One of the many services offered by MHA, this core program provides information, offers solutions through problem solving and community resources that will assist individuals and families seeking help.
The Information & Referral Service helps individuals and families identify and understand the mental health delivery system along with providing up to date information and referrals to mental health clinics, mental health professionals and area support groups based on the needs of the caller. Individuals contact MHA via phone, email or by walking directly into the agency. Our trained staff will provide the most appropriate community resource, based on the assessment/ need of the individual.
Call today to learn more about what we do and how we can help you!
Common Questions & Answers:
|Did you know?
- 1 in 4 adults & 1 in 5 children suffer from a diagnosable and treatable mental health disorder
- Two-thirds of them will never even ask for help
- Suicide is the third leading cause of death among youth age 15-24
All information shared on this screening is confidential. It is a screening only, not a diagnostic.
If the results of your screening indicate the need for continued support - please call us at (716) 886.1242
“I am looking for a new counselor but can’t find anyone who takes my insurance. Can you help me?”
By calling our office, we can take important information that will help us link you to a clinician but also extra, valuable information to make sure it’s the right clinician!
“I have tried applying for my SSI benefits but have been denied, do you have someone for that?”
MHA has a Legal Services & Advocacy division, we can link you directly to the Advocate of the Day!
Erie County Mental Health Association is located at the corner of Delaware Avenue and West Utica Street in Buffalo NY.
Our hours of operation are:
8:00am - 4:00pm
Monday through Friday
We are conveniently located on several bus lines and are just a few minutes’
walk from the local rail on Main & W. Utica Streets.
Our parking lot offers off-street parking and is located behind our building off W. Utica St.
IF YOU ARE HAVING AN EMERGENCY, CALL 911.
If you are in crisis, call Crisis Services (available 24 hrs/ 7days)